Managing Your Subscription
View your current plan, manage payment methods, and monitor your subscription status.
March 16, 2026
View your current plan, manage payment methods, and monitor your subscription status.
Steps 1. Open the Subscription Page
Navigate to Subscription from the main navigation.
2. View Your Current Plan
The Current Plan card shows:
- Plan Name — Your active subscription tier
- Billing Interval — Monthly or annual
- Status Badge — Active, Trialing, Past Due, etc.
- End/Renewal Date — When your plan renews or trial ends
3. View Add-Ons
The Add-ons section lists any additional items on your subscription:
- Add-on name
- Quantity
- Amount
4. Manage Plan and Payment Method
Click Manage Plan and Payment Method to open the billing portal (powered by Stripe). From there you can:
- Change your subscription plan
- Update your payment method
- Cancel your subscription
Subscription Statuses
- Active — Your subscription is current and in good standing
- Trialing — You are in a free trial period
- Past Due — A payment has failed; update your payment method promptly
- Canceled — Your subscription has been canceled and will end at the current period
- Unpaid — Payment is overdue
- Incomplete — Initial setup was not completed
Tips
- If your status shows Past Due, update your payment method immediately to avoid service interruption.
- Downgrading your plan may reduce your available job listing slots and recruiter seats. Ensure your usage is within the new plan's limits before downgrading.
Related articles
Choosing a Subscription Plan
Cleared Talent Connect offers subscription plans with different feature sets to match your recruiting needs.
March 16, 2026
Purchasing Add-Ons
Expand your plan's capabilities by purchasing add-ons for extra job listing slots, recruiter seats, or job listing boosts.
March 16, 2026
Viewing Invoices and Payment History
Access your billing history and download invoices for your records.
March 16, 2026